Recording credit & part payments
How to put a debt in, take part of it back, and let the reminders do the asking for you.
Credit is the part of the book that costs shops the most, because the small debts are the ones that vanish. The app's job is to hold the total so you are never guessing at how much of your shop is sitting in other people's pockets.
Putting a debt in
Add the person's name and the amount at the moment they take the goods, while they are still standing there. It takes a few seconds and it settles the argument three weeks later, because you both saw the number go in.
- Open the credit list and add the customerA name and a phone number is enough. The number is only needed if you want reminders to reach them.
- Enter the amount and what it was forThe description is optional but it is what stops a disagreement later — “two bags of rice” is harder to dispute than a bare figure.
- Set when you expect it backThis is what the reminder schedule works from. A date you actually agreed with the person works better than a default.
When they pay part of it
Record the amount they handed over rather than editing the original debt. The app keeps both, so the balance is always the difference and there is a history of what was paid and when. This is why nobody argues about the remainder — the part payments are on the record, not in anyone's memory.
“I thought the ones who owe me were four people. It was fourteen.”
Letting the reminders ask
You approve the wording once, and after that reminders go out over SMS or WhatsApp in your shop's name on the day you chose. Most owners find a written balance is respected more than a spoken one, because it does not feel personal.
On the free plan
Ledger holds a credit list of up to 20 customers and you send the reminders yourself. Automatic reminders come with Kanti and above — see /pricing for what each plan includes.
Read next
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- PeopleAdding an attendant
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